1. Scope and Consent
By using CUREVO services, you consent to the collection and processing of personal data in accordance with this policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA 2023).
2. Personal Data We Collect
We collect information necessary to provide healthcare and payment services:
- Name
- Phone number
- Health records and health-related profile data you submit
3. Purpose of Processing
We process personal data to:
- Authenticate users and secure account access
- Provide medical record management and healthcare workflows
- Enable booking, communication, and service delivery within the app
- Process payments and maintain transactional records
- Comply with legal, regulatory, and security obligations
4. Third-Party Service Providers
We engage trusted third parties to operate the app effectively. These providers process data on our behalf under contractual and security controls:
- Firebase - authentication, backend, analytics, and storage
- Razorpay - secure payment processing
5. Data Retention and Security
Personal data is retained only as long as needed for service delivery, legal compliance, dispute resolution, and fraud prevention. We use administrative, technical, and organizational controls designed to safeguard personal data from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights under DPDPA 2023
Where applicable, users may request to:
- Access a summary of personal data processed
- Correct or update inaccurate data
- Request erasure of personal data, subject to legal requirements
- Withdraw consent for specific processing activities
- Raise grievances regarding privacy or data handling
7. Grievance Officer
For privacy questions, complaints, or rights requests, contact our Grievance Officer at grievance@curevo.in.
8. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and publishing the revised policy at curevo.in or within the app.